You are here: 4. Point of Sale > 4.4. POINT OF SALE Menu: Transaction Processing > 4.4.3. Point of Sale - Docket Creation > 4.4.3.6. Enter Transaction - Layby Menu Options > Enter Transaction - Layby - Layby Cancel
Enter Transaction - Layby - Layby Cancel

Laybys can be recalled and cancelled, with the customer refunded any money they have already paid. A cancellation fee can be retained during this process.

  1. Select POINT OF SALE | DOCKET CREATION.

Micronet displays the Enter Transaction screen.

  1. Select LAYBY | LAYBY CANCEL.

Micronet displays the Select Layby screen with a list of active laybys.

  1. To narrow the list of laybys, complete one or more of the following fields:

 

Field

Value
  Invoice No If you know the invoice number for the layby, enter it.

 

Debtor Name

To find a layby for a particular debtor, enter the debtor name.

 

Debtor Number

To find a layby for a particular debtor, enter the debtor ID.

 

Contact

To find a layby for a particular contact, enter the contact name.

 

Order No

If you know the order number for the layby, enter it.

Micronet displays the laybys matching your criteria at the bottom of the screen.

  1. Double-click on the layby you want to load, or select a layby and press the Enter key.

Micronet displays the Cancel Layby screen.

  1. Complete the following fields:

 

Field

Value

 

Layby Total

Micronet displays the total initial value of the layby.

 

Amount Paid

Micronet displays the total amount the customer has already paid on the layby.

 

Cancel Fee

Enter any amount to be withheld from the refund as a cancellation fee.

 

Return Amount

Micronet displays the amount to be refunded to the customer (Amount Paid minus Cancel Fee).

 

[Payment Methods]

Enter the amount to be refunded to the customer against the appropriate payment type. You can dissect the amount across several payment types if required.

The payment types displayed – e.g. Cash, Cheque, EFTPOS, Visa, Mastercard, Amex, Direct Deposit, and Gift Voucher – are setup in your system parameters and can be changed to suit your requirements (refer to "Edit Company - Edit - Payment Types").

 

Payment Total

Micronet displays the total amount of the refund entered against all payment types. This should not be more than the Return Amount.
  1. When you have finished entering the cancellation details, select the Ok button.

Micronet processes the cancellation, credits the items back into stock and prints a cancellation docket.